Our Niche
We provide warehousing, order fulfillment and tailored support services; focusing on multi-channel pick-pack order processing, warehousing and cost effective shipping.
Our Mission
To Operate Big, Stay Small and Live our Values. Operating Big means our operations has structure and is process driven. Staying Small means our relationships, internally and externally, are personal and vested. Living our Values does not mean we expect perfection but we do require buy-in and personal commitment from every member of our team.
Our Focus
We specialize in the intangibles: fostering lasting relationships, understanding your business goals and needs, finding creative ways to improve your bottom line, building camaraderie and a shared sense of purpose among our clients, employees, and vendors.
Our Clients
We carefully vet all potential clients to ensure we’re a good fit, and we think you should be equally choosy when selecting your logistics provider. Our niche focus is an advantage provided we share certain traits with our clients. The primary requirements are brand industry, your internal system can send outbound orders electronically using XML or CSV files, and your leadership is committed to a vested relationship with Dock High as your 3PL, among others.
Our Values
Our Personal Best, Team Sport, Working with Purpose and Be Real. We hire, fire, reward and recognize individuals based on their alignment with these values. Below are examples of behaviors and company norms that express each value.
Personal Best is about individual accountability and high standards. We expect our employees to track their performance, commit to the ‘highest and best use’ of time, and engage and invest in relationships with Dock High.
Logistics is a Team Sport! Achieving company goals and personal happiness require building trust and putting the needs of the group above self. We value co-workers that are a positive force in attitude and energy and we strive to put the same out to others.
In a warehouse environment, team members can easily be separated into those that work with focused attention and those that drift from task to task. We seek, hire and reward the former and respectfully separate from the later.
We value authenticity and sincerity. At Dock High, we engage with others with respect. We speak up when it’s the right thing to do; proactively resolving personal differences.
SMALL TEAM, BIG SERVICE
Our small size and agility allows us to provide the personalized attention you deserve. We don’t just work with you, we join forces.
Our Team
Dock High was created in 2010 by logistics industry veterans passionate about the outdoor industry. One of the first things you’ll notice about us is that we love what we do. The smiles you see on our faces are there for a reason.
Dock High’s management team has more than 100 years of diverse collective experience with logistics, warehouse operations, order fulfillment, and related technology. We have worked together for many years and complement each other’s skills and strengths—all to the benefit of our clients.
We consider community building within our company to be mission critical. Our philosophy for maintaining a happy and healthy work environment is simple and effective: Bring positive, driven people together with smart process management, equip them with knowledge and resources, and then empower them to use their personal judgment to solve problems and improve processes. This in turn creates a better experience for our clients and business partners.
